Si el servicio parece desconectado o ocupado, llame a Lifeline al ; estamos disponibles las 24 horas, los 7 días de la semana.

Si usted o alguien que conoce está en peligro o necesita atención médica inmediata, llame al American Association of Suicidology AAS es líder mundial en el desarrollo, implementación y facilitación de programas de acreditación, certificación y entrenamientos.

Sus programas se basan en evidencia y en las mejores prácticas para mantener los estándares de atención para las personas afectadas por el suicidio. Brindan oportunidades de acreditación, certificación y entrenamientos para organizaciones e individuos. Los estándares de acreditación del International Council for Helplines definen y establecen las mejores prácticas para los servicios de chat y mensajes de texto de crisis.

Los estándares se enfocan en las áreas descritas a continuación para que los programas cuenten con la infraestructura necesaria para brindar servicios compasivos y sin prejuicios a quienes necesitan apoyo emocional.

Lamentamos mucho que la página web no funcione para usted. Las personas calificadas están disponibles para ayudarlo por llamada de teléfono al También puede comunicarse con nosotros para compartir el problema técnico que está experimentando para que podamos solucionarlo.

Para hablar con una persona calificada ahora, también puede llamar a Lifeline al Lamentamos que hayas estado esperando.

Para hablar con una persona calificada ahora, llame directamente a Lifeline al Si usted cree que la página web está experimentando problemas técnicos, infórmenos en nuestra página Contáctenos.

Volver a la página principal Obtén ayuda Hablar ahora mismo Obten Ayuda Servicios En Español Texto o Chat Ayudarse a sí Mismo. Aprender Todos podemos prevenir el suicidio Preguntas Frecuentes.

Ayude a Alguien Más Ayude a Alguien Más Recursos de Medios. Preguntas Frecuentes Preguntas Frecuentes Póngase en contacto con Lifeline. Obtén ayuda. Obten Ayuda Servicios En Español Texto o Chat Ayudarse a sí Mismo. Aprenda sobre la prevención del suicidio Todos podemos prevenir el suicidio Preguntas Frecuentes.

Ayuda a Otros. Ayude a Alguien Más Recursos de Medios. Preguntas Frecuentes. Preguntas Frecuentes Póngase en contacto con Lifeline. Ready to Chat? Recursos útiles Preguntas frecuentes sobre chats y mensajes de texto Consejos para solucionar problemas. Texto o Chat. Compartir en Facebook Compartir en Twitter Compartir via correo electrónico.

Parte de la experiencia de chat no se cargó. Esto puede deberse a un bloqueador de anuncios. Desactive cualquier bloqueador de anuncios y actualice esta página.

La experiencia de chat no se cargó. Desactive los bloqueadores de anuncios y actualice esta página. Los bloqueadores de anuncios pueden impedir que las páginas se carguen, incluso si no incluyen publicidad. No hacemos publicidad en nuestro sitio web. Una persona calificada le responderá a su chat en línea o mensaje de texto.

Your conversations are free and confidential. It crunches all the numbers for you so that the next step toward better support is always visible.

Customer service is about the way a business interacts with its customers. The faster, more helpful communication is, the better a customer feels about the business.

And when they feel good about the business, the more money they will spend on products and services. If you want to dive really deep into the topic, we recommend you to read the ultimate customer service guide for and beyond by LiveChat.

But customer service is not about the communication only. It refers to swift problem-solving, fast shipping, or providing high-quality products or services.

It is also about going an extra mile to please your customers. Even if it means giving to your customers more than is expected from you. They should feel they are treated with respect and understanding. And when they think so, you can proudly say that you deliver excellent customer service.

Hopefully, the below tips will help you to do that. Sticking to one, old-fashioned way of contact in the age when your customers expect to be in touch with you on their favorite channels, could be very costly.

Make sure to conduct effective training sessions for all new agents and keep them updated every time you plan a new release. Sometimes your customers ask you for something you cannot do for them.

Customers hate to wait and when they want you to solve their problems, every second counts. While product training is the key to amazing service, live chat is the key to fast service.

Chat with your customers in real-time, see what they are typing in before they send it, and answer with canned responses for quicker replies. Nothing could be further from the truth! Going the extra mile often means small, unexpected gestures that might surprise your customers.

Meet our world famous support team. They are fast, they are smart, and they will help you out any time day or night! Free day trial Team plan features No credit card required.

Still not convinced? Discover all LiveChat features. ChatBot Automate customer service with AI. HelpDesk Support customers with tickets. KnowledgeBase Guide and educate customers. OpenWidget Enhance websites with widgets.

Menu Close Product Product Tour Feel the LiveChat experience Features Everything you need Channels Be where your customers are. WhatsApp Facebook HubSpot.

To chat with a customer service representative, visit Amazon Customer Service, select Something else and then select Contact Us. If you need help over the Chat in real-time with your website visitors within a customisable Live Chat widget, part of Mobile Service Cloud, the #1 customer service solution Women's Aid's live chat service lets women chat directly with a support worker. Always have a fully trained female support worker available Live Chat FAQs

Chat en vivo disponible - Live chat is a free service available for people affected by crime in England and Wales. You can access our support 24/7 To chat with a customer service representative, visit Amazon Customer Service, select Something else and then select Contact Us. If you need help over the Chat in real-time with your website visitors within a customisable Live Chat widget, part of Mobile Service Cloud, the #1 customer service solution Women's Aid's live chat service lets women chat directly with a support worker. Always have a fully trained female support worker available Live Chat FAQs

Your customers immediately know how to reach you, and you can provide them with support without any specialized training. Oh, did we mention our time-saving features like message sneak-peek or canned responses? Thanks to them, you can start delivering lightning-fast customer service without any hassle.

Shift from emails and phones to LiveChat and handle even the most complex issues in one go. Having your customer on a chat, you can check their orders, monitor their performance or even share a screen with them.

It leads to a quick problem resolution, increases customer happiness and gives you more time to focus on growing your business. When was the last time you had a phone call with 6 customers at the same time?

You can easily service several customers at the same time. LiveChat comes with a range of reporting and managerial options that will allow you to fine-tune your customer service. It crunches all the numbers for you so that the next step toward better support is always visible.

Customer service is about the way a business interacts with its customers. The faster, more helpful communication is, the better a customer feels about the business. And when they feel good about the business, the more money they will spend on products and services.

If you want to dive really deep into the topic, we recommend you to read the ultimate customer service guide for and beyond by LiveChat. But customer service is not about the communication only. It refers to swift problem-solving, fast shipping, or providing high-quality products or services.

It is also about going an extra mile to please your customers. Even if it means giving to your customers more than is expected from you. They should feel they are treated with respect and understanding.

And when they think so, you can proudly say that you deliver excellent customer service. Hopefully, the below tips will help you to do that. Sticking to one, old-fashioned way of contact in the age when your customers expect to be in touch with you on their favorite channels, could be very costly.

Make sure to conduct effective training sessions for all new agents and keep them updated every time you plan a new release.

Sometimes your customers ask you for something you cannot do for them. Customers hate to wait and when they want you to solve their problems, every second counts.

While product training is the key to amazing service, live chat is the key to fast service. Chat with your customers in real-time, see what they are typing in before they send it, and answer with canned responses for quicker replies.

Nothing could be further from the truth! Going the extra mile often means small, unexpected gestures that might surprise your customers. Meet our world famous support team. They are fast, they are smart, and they will help you out any time day or night!

Live chat is a free service available for people affected by crime in England and Wales, 24 hours a day and seven days a week.

You can access live chat in Welsh here. I feel much more calm now. Find out what happens when you start a live chat by watching our short animation opens YouTube. Our live chat service is available for people affected by crime across England and Wales.

It gives you the chance to talk to our trained supporters online and in confidence. We want to give everyone using our live chat service the best possible experience. Victim Support works hard to ensure our live chat system is secure. We will do our best to protect the information that you give us.

Find out more about privacy and data protection in our privacy policy. If you need further support you can:. Accessibility Covering your tracks online Modern Slavery Statement Equality, Diversity and Inclusion Carbon Reduction Plan.

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This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.

It is mandatory to procure user consent prior to running these cookies on your website. You will now be taken to our donation form. Victim Support uses a third party to manage donations. Click OK to continue.

If you feel in danger you can click to Leave website I'm fine, minimise this feature. Cover your tracks online Help in other languages Accessibility help 08 08 16 89 Find help near you Please donate.

Menu Home Crime info What is a crime? Policy and research News Press Jobs Equality and inclusion Contact us. Search Results. Please amend your search term and try again. Close Find help near you Select your country and county to help us locate your nearest support service Select your country.

Select your location. House rules. Anything you say to us will be kept in confidence, and all your information will be safe and secure. Read our confidentiality and consent policy to find out more about this. This might be through Victim Support, or with your consent, we can put you in touch with one of our partners to provide specialist support.

Once you leave live chat, even if this is due to a loss of mobile signal or internet connection, any live chat session you start again will count as a new, separate conversation and may be with a different trained supporter.

All of our supporters have received special training to support people affected by crime.

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